Features
Many basic and added value features, concerning voice communications, can be provided and managed to support maximum business flexibility. Features include:
- International PC to phone in 200 countries
- International phone to phone (via access numbers)
- International calling card plans
- Local (foreign) virtual phone numbers, with call forwarding & answering machine
- Paid and toll-free Internet and public numbers
- Click-to-call from web page or email
- Call whisper features
- Phone, web, and SMS call back solutions
- Auto attendant, auto responder
- Interactive voice response
- Phone conferencing
- Virtual hosted PBX, gateway to existing PBX
- Virtual call centers with remotely managed ACD
Skype
Skype is one of the most currently prevalant VoIP services provider:
- In contrast with most IM clients; Skype is well connected to public telephone networks, in almost every country.
- In contrast with most specialized Internet telephony clients; Skype is also an IM client, among other functions.
- Skype is the first VoIP/IPT client to use an encrypted peer-to-peer (P2P) communications protocol. i
- So, Skype central server is used only for authentication. Each client is a Skype node, some "designated super nodes" perform the call routing function. Once the call is connected, a direct secure voice over IP channel is made available to call participant(s).
- Skype provides voice quality that nearly matches public telephone network quality.
- SMS capability to most worldwide mobile operators.
- Call and SMS rates depend only on the called location, i.e. same cost regardless where you're calling from.
- Flat rate "bulk call" monthly subscriptions are available within and across 24 countries.
- SkypeIn (in bound) public number are available in 24 countries.
- Calls can be forwarded to locations in more than 30 countries.
- Phone conferencing capability with up to 25 participants.
- Audio/video conferencing among Skype users.
More advanced features for businesses can be achieved through Skype-certified providers and partners, including:
- Existing customer's PBX can be interconnected to the Skype network, so that users can access Skype features from their desk phone sets.
- A virtual PBX or call center with ACD (automatic call distribution) can be configured based on Skype network.
- Businesses user profiles and configurations are managed using a Business Management Console.
Download Skype for Windows here
Click to call us here
News on Skype:
Skype (supporting) phone products include: